Privacy Policy
Last updated: January 2025
1. Introduction
Top Glass Exterior Cleaning Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (phone number, email address, postal address)
- Property details for quote calculations
- Payment information
- Communication preferences
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process quote requests and bookings
- Send service reminders and updates
- Process payments
- Respond to your inquiries
- Improve our services
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in our operations (e.g., payment processors)
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: topglasswsm@gmail.com
- Phone: 01934 244461
- Address: Weston-super-Mare, North Somerset