Frequently asked questions
The term Pure Water in window cleaning describes ordinary tap water that has been filtered through a purification system, to remove all the natural minerals. This water is often described as ‘deionised water’ due to the type of filtration used. The reason for this is that pure water dries to leave a completely crystal clear finish. At Top Glass we use pure water as it is a much cleaner and efficient way of cleaning windows and leaves your windows sparkling for longer!
We use poles with a reach of up to 40ft. This is roughly the equivalent of a 4 storey building
Zero chemicals are used for window cleaning as we use pure water . The only time we may use chemicals would be on conservatory roofs which require a bit more of a scrub.
We use the water fed pole with a reach of up to 40ft. This is roughly the equivalent of a 4 storey building
We use a commercial high powered gutter vacuum from the safety of the ground with the use of a camera so we can see into your gutters whilst clearing any unwanted blockages.
We use a high powered gutter vacuum with carbon fibre poles with a reach of up to 30ft. This is this equivalent of a 3 storey building
We offer 4 or 8 weekly regular cleans as well as ad-hoc services
No you are not required to be home for us to clean your windows
We are fully insured of up to £1 million public liability
We work in light rain but not heavy rain
Yes, we text clients the evening before so that gives you the opportunity to move any obstructions and unlock gates if required.
We email our clients an invoice once the job has been completed which we then take payment via bank transfer.
What are your regular cleaning patterns?
We offer 4 or 8 weekly regular cleans as well as ad-hoc services



